ABOUT MOUNTAIN TIME VACATION RENTALS

At Mountain Time Vacation Rentals, we have been dedicated to providing exceptional vacation rental experiences for nearly 10 years. As the #1 Fort Collins-based vacation rental management agency, we harness our expertise as world-class vacation rental professionals to deliver amazing guest experiences while leveraging cutting-edge technology to maximize owner returns.

We pride ourselves on being creative, innovative thinkers who utilize best in class tools to solve our clients' biggest challenges. We take tremendous pride in our work because we know we're making a difference in our community by helping our owners achieve their financial goals and our guests experience all that Colorado has to offer. There is no ego at Mountain Time. We truly enjoy each other's company and toast to the amazing journey we're on together. We are proud to offer our employees the opportunity to work for a company that values them and their work. Join us at Mountain Time Vacation Rentals and be a part of something special.

JOB DESCRIPTION SUMMARY

This position will assist the Housekeeping Manager in overseeing housekeeping operations and a growing team with an expanding client base in Fort Collins, CO.  

Having a stand-out housekeeper is essential to our business. We value the hard work it takes to clean our luxury properties to meet our high standards. We’re looking for the right person who is a combination of hustle, hard work, and passion to curate beautiful spaces where families and friends can make lasting memories. To succeed as a Housekeeper, you must be able to work quickly so that our properties sparkle and shine in time to be ready for each guest check-in without cutting any corners. The right person for this role will need to possess a strong sense of personal discipline to prioritize duties, stay on task and take pride in their work. We are looking for someone conscientious, able to work well with others, and who will demonstrate loyalty to our brand as we continue to grow.

If you take pride in your work and enjoy a fast-paced environment where you're rewarded for working hard, then this job will be a great fit. We want staff members who believe serving others is honorable and worthy of their best efforts. We hire for attitude and character first, and skills second.  All duties and responsibilities of this position are to be performed with exceptional caring and genuine guest service upholding Mountain Time Vacation Rentals standards and culture at all times.

Requirements

ESSENTIAL JOB DUTIES AND FUNCTIONS – These duties can be performed with or without reasonable accommodation.

  • Recruiting, hiring, coaching, and developing Housekeeping Department employees, and providing coaching and counseling as needed
  • Reviewing schedules, office staff and coordinators, and linen drivers to ensure work activities are efficient and meet required standards
  • Overseeing regular inventories of supplies, linens, and cleaning materials, and formulating orders to maintain appropriate inventory levels
  • Implementing a training and retraining program within the department, and holding employees accountable for work quality and standards
  • Inspecting work to ensure quality control and evaluating employee performance
  • Managing the budget and forecasting seasonal and year-round staffing needs for the department
  • Participating in laundry and residential cleanings as needed

QUALIFICATIONS

ESSENTIAL JOB DUTIES AND FUNCTIONS – These duties can be performed with or without reasonable accommodation.
    • Experience with housekeeping and laundry.  Professionally clean fully furnished homes using our procedures and standards
    • Change bed linens and make beds, replace towels, sweep and mop floors, vacuum carpets, restock consumables (soaps, shampoos, paper products) Replace used towels
    • Collect and remove trash and debris
    • Assist with laundry operation, sort, wash, dry, fold and rack linens.  Prep linen bags for next day’s cleans. 
    • Keep an updated inventory of laundry & cleaning supplies
    • Ensuring the facility remains neat and clean at all times
    • Extremely task-oriented with high standards of quality and accuracy
    • Punctual, Professional, Trust-worthy, and Hard-working
    • Pleasant, positive and upbeat with a hospitality mindset and passion for customer service

WORKING CONDITIONS AND ENVIRONMENT / PHYSICAL DEMANDS

  • Must be able to perform simple grasping, fine manipulation, and repetitive hand and arm movements frequently.
  • Must be able to bend, squat, crawl, kneel, push, pull, and walk on uneven surfaces on a regular basis.
  • Must have reliable transportation and smartphone 
  • While primarily an in field job, must be able to walk outside in a variety of weather conditions (rain, wind, snow, heat).
  • Must be able to climb stairs both inside and outside and frequently lift 20 lbs. and occasionally up to 50 lbs.
  • Due to the nature of the hospitality industry team member should be flexible with his/her hours. Due to possible guest issues, you should be able to get to a property within 30 minutes if needed. Weekends and Holidays will generally be busy with guest arrivals and departures and are considered higher traffic working days. We encourage all team members to take off 2 days per week where possible, but realize that guest arrival times and issues are unpredictable. Team member should generally be available from 8am-6pm but may vary seasonally based on home occupancy levels with peak season in the summer months. Individual should be available for after hour calls for escalation support as needed.

Benefits and Compensation

  • $25-$40/hr, based on experience and efficiency
  • Full or part-time, flexible schedules
  • PTO – Paid Time Off
  • Opportunity for Semi Annual Bonus and Cash Bonuses
  • On-the-job skills training provided
  • Opportunity for promotions
  • Up to $300 Employee Discounts on Vacation Rentals